Extensions

Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Adjustable extensions empower you to efficiently manage your users' extensions and any changes will be reflected instantaneously on your IVR. Extensions allow for better organization and call routing within your organization, making it easier for your team to stay connected and productive.

check out these features

Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Power Dialer

Help sales and support teams dial faster, increase connection rates and reduce manual entry for far more efficiency.

Call Whispering

Drop in on live calls between the customer and agent and coach your agent in real time on the call.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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