Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

If you're utilizing our Call Tagging feature, you will undoubtedly have an elevated experience with our new Auto-tagging feature. This functionality ensures that your calls are automatically tagged and categorized using predefined tags, thereby enhancing consistency in call tagging and improving your team's efficiency.

check out these features

Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

Mobile App

Dial and experience roam free and beyond as you go with Maqsam’s dynamic Mobile App.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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