After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

The After Work Call feature is designed to help your team stay organized and efficient by setting aside time after each call to complete tasks related to the call. This can include creating tickets, emailing prospects or preparing the user for their next conversation. As an administrator, you have the ability to configure and customize this feature to meet the specific needs of your business.

check out these features

Extensions

Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Call Summary

Get automated concise summaries for your calls.

Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

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