Custom Roles and Permissions

Empower administrators to customize user roles and access, streamlining management and enhancing operational flexibility within the platform.

Maqsam's Custom Roles and Permissions feature empowers administrators to define and customize user roles and permissions with precision. This tool allows for the creation of unique roles, each with specific access levels and permissions tailored to organizational needs. By streamlining user management, this feature enhances operational efficiency and security, ensuring that users have appropriate access to the resources they need without compromising sensitive information. Whether managing a small team or a large enterprise, Maqsam's Roles and Permissions tool provides the flexibility and control needed to optimize platform use and maintain robust security protocols.

check out these features

Sentiment Analysis

Make use of artificial intelligence to get a thorough understanding of the overall sentiment during conversations between your team and customers.

After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

Power Dialer

Help sales and support teams dial faster, increase connection rates and reduce manual entry for far more efficiency.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

Try Free Now