Call Summary

Get automated concise summaries for your calls.

The Call Summary feature offers a concise one-paragraph overview of your calls for efficient comprehension. This is complemented by a detailed transcription page, presenting the full call transcript in a threaded view, significantly elevating the overall quality assurance experience.

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API Integrations

Power up your customer service with our complete open API solutions.

Custom Roles and Permissions

Empower administrators to customize user roles and access, streamlining management and enhancing operational flexibility within the platform.

After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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