Connect your customer with the best-suited representative from your team, every time.
Want your customers to feel valued? Let them know that you value their time too by assigning their calls auto-magically to their account manager once they call your company number.
Set Relationships By Time
Control how long you want this preference to last. For a say, a week or forever. Implement alternative routing conditions in case their account manager wasn’t available.
check out these features
Out of Hours Services
Schedule your out of hours behavior so customers know when you are at service.